Overview
A redirect (forwarding) automatically sends visitors from one URL to another.
Redirects are often used when you want to:
Move a website to a new domain
Change the URL structure of the site
Create short and simpler URLs
Send visitors to external services or payment solutions
Redirect old pages to new pages
When you finish this guide, you will know how to create and manage redirects in cPanel.
Important information
⚠️ Existing redirects cannot be edited.
If you want to change a redirect, you must first delete it and then create a new one.
⚠️ If you want to redirect traffic from HTTP to HTTPS, we recommend that you use the Force HTTPS Redirect feature under Domains instead of creating a manual redirect.
⚠️ Browsers often store redirects in the cache.
If a redirect does not seem to work after you have made changes, it may be necessary to clear your browser cache.
Prerequisites
Before you start, make sure you:
Have access to cPanel
Are logged into cPanel
Have an active domain in your hosting account
Know which URL is to be forwarded
Know which URL visitors should be sent to
Step 1: Log in to cPanel
If your hosting service supports direct login to cPanel, you can log in via the client area.
This is how you do it:
Find your hosting service under active products/services
Click on Log in on cPanel
You are now automatically logged into cPanel
Step 2: Open Redirects
Go to the Domains section and click on Redirects:
Step 3: Select the type of redirect
Select the type of redirect you want to create.
You can choose from:
Permanent (301)
Use when a page or website has been permanently moved.
Pros:
Search engines update their indexes
SEO value is transferred to the new address
Recommended for permanent relocations
Temporary (302)
Use when the move is only temporary.
Examples:
Maintenance work
Temporary campaign sites
Testing of a new content
The SEO value is not normally transmitted by a 302 forward broadcast.
2. Select the domain to be redirected from the drop-down menu
You can also choose:
** All Public Domains **
This option redirects all public domains associated with the account.
⚠️ If you choose All Public Domains, some www settings become unavailable.
3. Specify the URL to be redirected
If you want to redirect a specific page or folder on your website, you can enter the relative URL in the field by domain
Example:
/blogg/article.html
If you want to redirect the entire domain, leave the field empty.
4. In the Redirects to field, type the address visitors should be sent to.
Example:
https://www.newdomain.com
⚠️ You must always include the protocol.
Examples:
http:// https:// ftp://
5. Select www settings
Choose how the redirect will handle the www prefix.
You can choose from:
Only redirect with www:
Only visitors who use www are redirected.
Example:
www.example.com
Redirect with or without www:
All visitors are redirected regardless of whether they use www or not.
This is the most common option.
Do Not Redirect www:
Visitors using www are not redirected.
6. Enable wildcards (Wild Card Redirect) (optional)
If you want all pages and files to be redirected to the corresponding address on the new domain, check the Wild Card Redirect.
Examples:
olddomain.com/contact→newdomain.com/contactolddomain.com/photos/logo.png→newdomain.com/photos/logo.png
💡 Tip: This is useful when you move an entire website to a new domain.
7. Click on Add when all settings are done
The system creates the redirect and adds it to the list of current redirects:
To delete a redirect, you can click on Delete under Actions.
Troubleshooting
The redirect does not work
Make sure that:
The target address is correctly written
You've included http:// or https://
The domain points to the correct hosting account
I get the wrong page after creation
Try to:
Empty the browser cache
Open the page in incognito mode
Test from another browser
WordPress or another CMS ignores the redirect
Some third-party applications use their own rules in the .htaccess file.
In such cases, it may be necessary to configure the redirect directly in the application or manually enter the rules.
I want to change a redirect
Existing redirects cannot be edited.
Delete the existing redirect and create a new one with the desired settings.
Summary
You have now learned how to create and manage redirects in cPanel.
By using redirects, you can send visitors to new addresses, move websites without losing traffic and making sure old links still work as expected.