Skip to main content

Managing databases

Manage databases for your hosting service in the customer area. This guide shows you how to open database management for compatible hosting services.

Overview

In the customer area, you can access database management for your hosting service.

From database management, you can:

  • Open database management

  • Manage databases

  • Manage database users

When you have completed this guide, you will know how to open database management for your hosting service.


Important information

Database management works differently depending on which hosting service you are using.

This guide covers database management directly in the customer area for compatible hosting services.

If your hosting service uses cPanel, databases must be managed through cPanel instead. See the guide:

  • Managing databases in cPanel


Prerequisites

Before you begin, make sure you:

  • Have access to your customer area

  • Are logged in

  • Have an active hosting service with database functionality


Step 1: Open your hosting service

Open the hosting service you want to manage from the customer area.

For more information on how to navigate and manage services in the customer area, see:


Step 2: Open database management

On the service page, you can open database management in two ways:

  1. Click Manage databases from the overview at the top of the page

  2. Click Manage databases in the menu on the left

When you open database management, you will be taken to the database management page for your hosting service.


Step 3: Create and manage databases

From database management, you can:

  • View existing databases

  • Create new databases

  • Manage database passwords

  • Open phpMyAdmin

To create a new database:

3. Enter a password for the database

4. Confirm the password

5. Click Add database

Created databases will appear under Existing databases.

šŸ’” Tip: The database can be further managed through phpMyAdmin once it has been created.


Troubleshooting

I cannot find database management


Check that your hosting plan includes database functionality.

My hosting service uses cPanel


If your hosting service uses cPanel, databases must be managed through cPanel and not directly in the customer area.

I cannot find my hosting service


Go to Services in the main menu to view your active services.


Related guides


Summary

You have now learned how to open database management for your hosting service in the customer area.

If your hosting service uses cPanel, continue with the guide for managing databases in cPanel.

Did this answer your question?