Overview
In our webmail solution it is possible to set up auto-replies for times when you are on holiday, or will not be available by email for a certain period of time.
The customer area has a direct link to webmail.
Prerequisites
Before you begin, make sure that:
You have set up an email address and account
You have a username and password for the email account
Step 1: Go to webmail
Webmail can be found at the following address:
There is also a link to webmail in the customer area, which you can find as follows:
In your customer area, find the email service and click View details:
Under Account details, click Open Webmail.
You will now be taken to the webmail login screen.
Step 2: Log in to webmail
Log in with the username and password for your email account.
Step 3: Go to the auto-reply settings
In webmail, click Settings in the menu on the left.
Click Out of office
Enter the subject that the auto-reply messages should have
Enter the text that the auto-reply messages should have
Select the start date and time for when the auto-reply messages should begin to be sent
Select the end date and time for when the auto-reply messages should stop being sent
Set Status to On
Under Advanced settings you can:
7. Set the "From" address on the auto-reply messages, or choose to use the default address
8. Set the interval for auto-replies sent, in days
9. Choose what should be done with incoming messages. Keep is the default — this sends auto-replies when messages arrive, and the received messages are placed in the inbox of your email account
10. Click Save
Webmail will confirm that the out-of-office rule (auto-reply) has been saved, and auto-replies will then begin to be sent when the start date and time arrives.
Step 4: Turn off auto-reply
To turn off auto-replies, set Status to Off and click Save again.
Summary
You have now learned how to set up auto-replies in webmail at Domeneshop.