Overview
Each domain has a separate set of contact information for the registrant, administrative contact, and tech contact. It is important that this information is kept up to date, so that support can get in touch with you even if your account's contact information is outdated or unavailable.
When you have completed this guide, you will know how to update a domain's contact information via the customer area.
Important information
⚠️ Make sure that the information you enter is valid. The various domain registries require that valid and correct information is present in WHOIS for the domain. In the worst case, a domain may be deactivated if the registry discovers that the information is false.
Prerequisites
Before you begin, make sure you:
Have access to the customer area
Have permission to change contact information for domains
Are logged in to the customer area
Step 1: Open the domain overview
In the customer area:
Click Domains in the top menu
Click on My Domains
The system will open the overview of the domains on your account.
Step 2: Select the domain you want to update
Click in the box for the domain you want to make changes to.
The system will open the control panel for the domain.
Step 3: Open contact information
In the menu on the left, click Contact information.
The system will open the contact information page for the domain.
Step 4: Update the contact information
3. Select which contact point you want to change (Registrant, Admin, or Tech)
4. Select whether you want to use an existing account contact for the domain or enter custom information
5. Fill in the information
6. Click Save changes
The WHOIS information for the selected contact point for the domain will now be updated.
Summary
You have now learned how to update the contact information for a domain in the customer area.