Overview
In the customer area you can manage users and permissions for your account through User Management.
Here you can:
View existing users
Invite new users
Manage user access
Manage permissions
When you have completed this guide, you will know how to manage users and permissions in the customer area.
Prerequisites
Before you begin, make sure you:
Have access to your customer area
Are logged in
Have the necessary permissions to manage users
Step 1: Open user management
Click your name in the top right corner of the customer area to open the account menu.
Then select:
User management
When you open User management, you will be taken to the page for managing users and permissions for your account:
š” Tip: Account owners always have full access to the client account.
Step 2: Invite a new user
Under Invite new user, you can invite a new user to your account.
To invite a new user:
Enter the email address of the user
Select the desired permissions
Click Send invitation
If the user already has an existing user account, they can gain access to the account using their existing login credentials.
Step 3: Manage permissions
When inviting or managing a user, you can configure which permissions the user should have.
Permissions can include access to, among other things:
Services
Domains
Billing
Support requests
Account administration
š” Tip: Only grant access to users who need access to specific services or features.
Troubleshooting
I cannot invite new users
Check that you have the necessary administrator rights for the account.
The user is not receiving the invitation
Ask the user to check their junk mail or spam folder.
I cannot find user management
Click your name in the top right corner of the customer area and select User management.
Related guides
Summary
You have now learned how to manage users and permissions in the customer area.
You can then continue with guides on security, account administration, or billing.



